Bernese Mountain Dog

Upon finalizing the purchase and making the payment of our products, customers are subject to a full refund before it is shipped out to them.

If a customer receives our products and is not happy with its fit or function, a full refund can be issued as long as the products are returned back to us in its original, mint condition state (refund will be issued once confirmed and back in our possession). Products sent back to us in damaged or poor condition can be subject to decline in a refund (based on our discretion).

Also, Products must be sent back to us within 60 day return window from the time the customer receives their product(s) in the mail (ask us if need further clarification).

Flat rate shipping in US/Canada is $27 CAD.

Shipping outside US/Canada varies pending on country/location. Our SYL Team will contact you after your purchase on all available shipping options and prices. (you can send us a message from the contact page on our website if like to get a shipping estimate prior to purchase)

NOTE: **Customers requesting additional/different shipping methods/options can be subject to additional costs

***Please read our FAQs section for all shipping details and options***